PASS_Insurance is the comprehensive, component-based core system supporting the entire insurance cycle with multi-company, multi-territory, multi-currency and multi-language capabilities.

A complete bespoke solution for all lines of Life and Non-Life General Insurance for a 360-degree view of customers, agents and operations.

  • Core Insurance System

    PASS_ Insurance Core is a component-based software solution suite that provides full life-cycle processing capabilities in core insurance areas including policy administration, product design, new business underwriting, billing, claims and distribution management.


    Digital Front-End

    PASS_Insurance Digital is a Powerful Enablement Platform to support omni-channel distribution from a single product instance. Our best in class portal and digital applications enable Insurers to deliver digital service across their channel partners and policyholders from anywhere and on any device. It incorporates responsive design and it enables consistent underwriting control through a seamless integration to PASS_Insurance Core system. Powered by an advanced service-oriented architecture and best in class configuration capabilities, PASS_Insurance sets the standard for adaptability, reliability and speed to market. PASS_Insurance combines all insurance core processes and lines of business on a cost effective, flexible underwriting and distribution solution to empower insurance personnel to respond and adapt to market change with a faster and better experience

The strong configurability of the software and architecture means that the system can be tailored to the organisational requirements of the various insurance companies, which can adopt innovative change models.

Technology is a key ally in the conduct of business and in its daily operations. The features of the RGI PASS suite allow insurers to gain an advantage not only in terms of business, but also through improved relations between companies and their customers.


    PASS_Insurance Core is the Policy Administration System consisting of a number of stand-alone modules divided by business line:

    • Non-life (Motor and Damages Classes)
    • Special Classes (transport, bonds and hail)
    • Life
    • Claims

    The main module of PASS_Insurance Core is PASS_Products, the product configurator and tariff engine.

    The Cross modules are common to the various business lines and are dedicated to the management of the database, accounting, reinsurance, printed matter, statistical reports and business analysis.


    PASS_Insurance Digital is the digital Front End component which enables insurers to work more simply in a shared environment, by establishing an omnichannel distribution model, with a 360-degree view of the customer, ensuring satisfaction and a positive customer experience, with the same level of service through various distribution channels.

    PASS_Insurance Digital comprises:

    • an omnichannel, omnidevice front end
    • a Business Process Management solution
    • a decoupling layer
    • a paperless solution

    This encompasses all the APPs relating to the insurance business for the digital interaction of insurers with their policyholders and partners.

    The APPs are developed and customised for individual insurers and respond to their needs for interaction with the end customer and partners.

    Integration with PASS_Insurance enables the insurer to update its database for business analysis purposes, exploiting the potential for increasing contact points which can lead to insurance business opportunities or the option to provide customised services in response to customer needs.