The Business Process Management module that allows the PASS_Insurance features to be adapted to new business models providing the automation and control of insurance processes. The module can also be used in stand-alone mode.
PASS_BPM allows the automation of a business process consisting of one or more activities involving different users or work groups.The module can be used to define, configure and govern the execution of the workflow with activities carried out manually or automatically by the system.
PASS_BPM comprises an administration environment, for the definition of users and roles, management of operations through work queues
The module can be used to monitor and verify each stage of the process, checking that pre-set objectives have been achieved by analysing specific KPIs, and facilitates interaction between users of the various channels within an omnichannel business process.